Really good article on how a person should conduct themselves in my opinion.  In my short stint as a consultant this is what I lived each day and found it best for the customer and myself:


This was pulled from a great article by Greg Ferro: http://etherealmind.com/favourite-section-anixter-blue-book/?utm_medium=feed&utm_source=feedpress.me&utm_campaign=Feed%3A+etherealmind